No. It’s 100% back as redeemable value you can use with participating partners and categories (e.g., groceries, meals, medicines, education, stays, and more).
Instantly after an eligible payment is confirmed by the partner. If you don’t see it, refresh the app; if still missing, contact support.
Up to 5 years from the credit date.
In the SaveKey app and on your SaveKey Gift Card screen, including recent transactions and redemptions.
Yes. You can redeem partially and use the remaining balance later until it expires.
Typical categories include: groceries, meals, medicines, education & training, wellness, healthcare, hotel rooms/homestays, entertainment, IT & professional services, home & personal services. Availability varies by location and partners.
Your balance is tied to your SaveKey account for security. If you need help with a special case (e.g., family use), contact support.
Your balance remains valid with other participating partners and categories. If you had a scheduled redemption, we’ll help move it where possible.
Because availability is location-based and changes as we onboard partners. We send you a personalised partner list after you share your location and redemption preferences (and we keep it updated).
In the app or contact form, tell us where you are and what you want to redeem for. We’ll reply with a tailored directory for your area.
No. 100% back is redeemable value, not cash.
If a partner refunds your payment, the corresponding value credited to SaveKey may be reversed to keep things fair.
Open the app on another device (or contact us) to lock/freeze your account. We can help re-issue access after verifying your identity.
Only what’s needed to run the program, verify eligibility, and improve the service. See Privacy Policy → for full details and your rights.
Business verification (KYB), a quick technical/setup check for credits/redemptions, and a short pilot to validate the flow and quality.
Submit a request via Become a Partner → and our team will contact you.
Customer support: support@savekey.co
Privacy & data: privacy@savekey.co
Security: security@savekey.co